Building Partner Terms

These terms apply to residential buildings, condo syndicates, property owners and property managers (each a “Building Partner”) that partner with Frenzy Brands Inc. (“FrenzyGo”) to offer the FrenzyGo marketplace to residents. They add to our Terms of Service. A signed partnership agreement, if any, takes priority over these terms where they differ.

1. What partnering means

• FrenzyGo may promote the marketplace in your building (for example, posters, QR codes, lobby-mart listings), with your approval of placement.
• You may designate an in-building lobby mart or common area for pickups, under your building rules.
• You do not become a seller, and you are not responsible for items sold by residents or stores unless you sell them yourself (in which case the Seller Agreement applies).

2. Optional building share

A Building Partner may opt into a building share of 5% of completed sales by sellers in its building. The building share is paid by sellers in addition to FrenzyGo’s 5% fee (so those sellers pay 10% in total), and sellers are told before it applies.

• The building share is calculated on the same completed-sale amount as FrenzyGo’s fee, net of refunds and chargebacks.
• Payment schedule and method: [PAYOUT SCHEDULE AND METHOD — e.g. quarterly by bank transfer, with a statement].
• You are responsible for any taxes on the building share you receive, and for deciding how it is used (for example, for common areas) under your own governance rules.
• You can opt out with 30 days’ notice. FrenzyGo may end the building share with 30 days’ notice.

3. Resident privacy

FrenzyGo does not share residents’ personal information (names, unit numbers, purchases, messages) with Building Partners. We may share aggregated, de-identified statistics, such as the number of sales or active sellers in the building. If you receive any personal information from FrenzyGo or residents in connection with the partnership, you must protect it as required by Quebec’s private-sector privacy law and PIPEDA and use it only for the partnership.

4. Your responsibilities

• Tell us about building rules that sellers and buyers must follow (deliveries, lobby use, hours), and we will share them with users in your building.
• Do not use FrenzyGo’s name or logo outside the agreed materials without permission.
• Tell us promptly about any safety concern or complaint involving a FrenzyGo transaction in your building.

5. Responsibility

Each party is responsible for its own acts. FrenzyGo is not responsible for residents’ or sellers’ conduct or items, and the Building Partner is not responsible for FrenzyGo’s Platform. To the extent the law allows, neither party is liable to the other for indirect losses, and FrenzyGo’s total liability under these terms is limited to the building share paid to you in the previous 12 months. These limits do not apply to bodily or moral injury or intentional or gross fault.

6. Term, law and language

Either party may end the partnership with 30 days’ written notice. These terms are governed by the laws of Ontario and the applicable federal laws of Canada, and the courts in Toronto, Ontario have jurisdiction.

Une version française des présentes conditions est en préparation et sera présentée en priorité dès sa publication.

7. Contact

Frenzy Brands Inc. (operating as FrenzyGo)
120 Harrison Garden Blvd, Toronto, ON M2N 0H1, Canada
Email: [email protected]
Support: Contact support form